Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New Durham crews are already moving. We dispatch New Durham units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in New Durham, NH kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our New Durham roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Water Removal in New Durham isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout New Durham, NH, so you're protected from the moment our truck pulls into the driveway.
Our New Durham, NH-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Ask any New Durham property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one New Durham call at a time.

The most expensive New Durham restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our New Durham dispatcher will give you an honest read on urgency, not a sales pitch.
We size the New Durham response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every New Durham rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For New Durham homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
For commercial New Durham accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in New Durham get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every New Durham drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

Every New Durham estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Our New Durham, NH warehouse keeps drying equipment close, which typically puts a New Durham tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our New Durham dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your New Durham address with extraction and drying equipment already loaded.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

Our New Durham technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your New Durham paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Most New Durham dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes — every New Durham job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for New Durham properties.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a New Durham job as complete.
We regularly handle sewage backups in New Durham using full containment, PPE, and EPA-registered antimicrobial products.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
We scale crews and equipment for commercial New Durham accounts and assign a dedicated project lead for anything beyond a single unit.
Most New Durham residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the New Durham service, not an upsell.
We stand behind every New Durham job with a documented dry-standard guarantee and a 30-day callback policy.
See the zip codes and nearby cities listed below — our New Durham crews cover that full radius.
Beyond New Durham itself, our coverage extends across nearby zip codes, with additional New Durham, NH crews available for large-scale or commercial losses. If your address falls inside or near New Durham, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Durham, New Durham, NHReach our New Durham line directly and get a technician on the way today.
Call +1-844-578-1604